Design Volunteers Report
Section 1
Tonbridge Creates –
Tonbridge Creates is a small town pop up art shop with wares and products provided by local/independent artists. It is managed by The Wheels on Debussy (www.thewheelsondebussy.com) who devise, curate and present concerts and theatrical performances, foster and nurture creative communities, train musicians and commission writers to make and tour exceptional work to non-traditional spaces and is funded by Comic Relief and Tonbridge And Malling Borough Council.
It provides art workshops for all ages and creative abilities that range from techniques such as sewing, painting and knitting all of which can be participated freely or for a small fee in order to support the shop owner and the artists who teach such skills. They open and operate within the town of Tonbridge briefly during the closing months of the year. They believe it is important to have a creative community because “local creative activities help businesses and communities to thrive, make a place desirable to live and keep house prices buoyant”. It is important to well being; “participation in the arts promotes hope, positive feeling, up-liftment and social support. As well as promoting a community which comes together, leading to “friendship, empathy, cross-generational interaction and safer communities”.
The organisation communicates a friendly and casual approach to art and all things creative in order to increase their accessibility to the public as they do not turn away those with little or no creative talent and everyone is welcome to participate. This is advertised through the use of their warm aesthetic colours and cosy atmospheric aesthetic used within the shop. Fairy lights hang from the walls, the floor is carpeted and the wares are comfortably displayed on handmade wooden shelves. All these are located in a quaint little shop situated within the high street where passers by are welcome to take a look and participate if they wish. The organisation is very community oriented and relies on it not just for funds but for products. Artists and art enthusiasts equally contribute towards the shop as it acts as a proxy between buyer and seller which helps brings communities together. It affirms professionals and hobbyists that their work is in demand, that someone appreciates their work within the community and customers become aware of their local talent.
Everything is shuffled around and rotated in or out in regards to the displays. Artist’s creations are put up for sale or display for a certain amount of time before they are rotated out and make way for new wares. The main display window showcased work from the college I attend. When I arrived it was the work of the fashion students and when I completed my work with Tonbridge Creates the Graphic Design course were on display. This communicates that the shop is always changing and never stays the same, Much like art, new things are made and shared with audiences all the time and Tonbridge Creates achieves this brilliantly. The layout of the shop communicates to customers how liberating art and creativity is as the displays are not set and not uniform yet everything seems to be in their rightful place which leaves a hint of whimsy in the air. Because of this nonuniform presentation it could seem like colours and shapes are everywhere and that brings art back to what it is to the public – free and unchained.
Against the grey, whitewashed pastel colours of the high street the bright orange logo of Tonbridge Creates stands out amongst the crowd, adding little colours of joy during the coming winter months.
Sunny Art Centre – London Art Fair
Taken from their about page on their website (https://www.sunnyartcentre.co.uk/about/about-us/):
The Sunny Art Centre is an art institution located on the historically rich Gray’s Inn Road, in the heart of London. The history of this location is particularly important to the identity and standards that the gallery unwaveringly aspires to. The Honourable Society of Gray’s Inn dates back to 1370 and was once home to Sir Francis Bacon, in addition to being the home of Shakespeare’s plays. The Centre has an important history of being at the forefront of contemporary art exhibitions, educational programs, and international art competitions.
Unlike Tonbridge Creates, Sunny Art Centre brings together the work of international (higher profile(?)) artists from all over the world and hold global exhibitions and cultural events. It provides the public with a plethora of international work in order to expose them to how art differentiates and is interpreted within a diverse range of different cultures. The exhibitions offer the public a insight into critical issues within human society which range from social, political or economic contexts.
Similar to Tonbridge Creates, Sunny Art Centre also offer people the opportunity to partake in their artistic courses or educational activities. However, because this organisation is more established, it is considered one of the distinguished destinations to study art. It’s activities and resources seem to be reserved for those with a higher degree of artistic and creative ability than Tonbridge Creates where anyone is welcome to try their hand at creativity. This is not the case however, as Sunny Art Centre’s art courses are “as art itself should be: open to everyone” which is encouraging and welcoming but not strongly advertised or easily implied for the casual art lover who may feel out of their depth to be amongst the more serious artists. At first glance it is not easily implied that there is no bar set in regards to the ability of those who wish to partake in the courses Sunny Art Centre provides.
Their prestigious reputation and distinguished position, supported by their professional and sleek aesthetic communicate a more serious atmosphere when compared to Tonbridge Creates. They opt for a more modern/futuristic presentation in regards to their gallery, where each piece gets its own space and the interiors are thoughtfully arranged and uniform. They offer a large range of displays split into sections (Painting/Drawing, Sculpture, Ceramic, Photography, Print/Collage, Jewellery and Antiques). Unsurprising as they have access to more funds which affords them more space permitting them to display piece which can use the space to communicate their messages uninhibited as well as allow them to host things such as the Sunny Art Prize.
I would imagine the sleek and modern presentations of the gallery could be seen as a form of art in itself as well as act as a platform to accentuate the artwork displayed within. Audiences would come from all backgrounds as it is again, open to the public similar to Tonbridge Creates. These audiences would range from casual art enthusiasts to international art curators because of the quality of the displays. It definitely could be considered more ‘hardcore’ in terms of art.
Affordable Art Fair
Paraphrased from their Website (https://affordableartfair.com/about)
The first Affordable Art Fair was held in London at Battersea Park on October 1999. 10,000 art lovers attended the fair to buy 1000s of original contemporary paintings, sculptures, photographs and prints in a relaxed and friendly environment. It now welcomes over 185,000 art enthusiasts to their fairs each year globally and provide a range of local, national and international pieces and a wide range of affordable works by established artists and rising stars.
Similarly to Sunny Art Centre, the Affordable Art Fair seem to be comparable in the fact that it is an internationally recognised organisation which focuses on art. They have artists and art enthusiast from all over the world and their galleries are set up globally. The style of presentation seem to vary from gallery to gallery but in general, their presentation seems professional since most of what is on display is for sale to the public.
They have live demonstrations/performances from artists, innovative talks, tours and hands on workshops not to mention kids activities, live music and bars and restaurants. The fair is meant to be enjoyed as a day out with friends and family. This organisation seem to be a good middle ground when comparing Tonbridge Creates and the Sunny Art Centre. I believe it is what Tonbridge Creates could be if given the funding as it is about having fun with and amongst art. The playful nature of the Affordable Art Fair make it seem more approachable to the public and open to those with any range of artistic ability. Though they provide a professional appearance and aesthetic, they are not ones to overwhelm newcomers or casual art enthusiasts.
The pricing of the artworks are a few pounds about what Tonbridge Create would charge but again, it is what Tonbridge Creates could be if funded similarly.
Section 2


Section 3 Report
Research
When working with Tonbridge Creates I had the opportunity to be invited to the location of their pop up shop in order to get to know the business on a more personal as well as professional level. Most of the products were not set up at the time yet but I got a general grasp and understanding of the manner I would need to design in order to communicate to their audiences effectively. The shop was a small and modest location with large windows they wanted to use for displaying works from the community and students from the artistic courses from West Kent College.
The focus of the pop up shop was to expose artists and creative minds to within the community. These works would not be considered temporary or revolutionary by any means which meant the tone of the communication had to be less serious and more approachable for the public. My tasks with Tonbridge Creates involved designing a sign on their chalk board and then designing and illustration for their large display window reserved for the college.
My usual research method is looking at ideas throughout the real world and taking inspirations from actual shop windows of the large retail firms such as GAP or TOPSHOP. However, I decided that the themes these retail stores presented were not suitable to the theme and aesthetic that Tonbridge Creates sought to provide its customers and clients so I needed more creative ideas and approaches. I usually like to draw ideas from my mind into my sketch book as I look for initial ideas that strike me within the moment. I like to use this technique when working on tasks which require me to capture the theme of a location because I look at them as instinctive reactions and interpretations towards a place.
To refine my divergent ideas I like to look at professional complete ideas to inspire my own ideas. I would then show these sketches to my client by either sending the sketches over email or physically going to the shop and showing them whilst having a discussion about them and ways the client wishes to proceed. For the chalk board sign and window display, I went on image hosting websites and loosely copied the images I liked on paper and then I took the elements and things I liked about those pictures and incorporate them into my own designs which I would always discuss with the client before proceeding with implementation.
The audience
I found it to be fairly straightforward with designing and communicating keeping the audience in mind. In the case of Tonbridge Creates, their audience is not only the customers who dabble and/or practice art professionally, but range from local artists to children. I also had to consider the clients of the client, which are the artist who provide their pieces for sale. I had to think about what would be attractive to not only customers but potential business partners for Tonbridge Creates.
It was easy to think about and design for the audience because I had the best example of one readily available; myself. Thinking about what factors would interest someone who is interested in art, I thought about what I would personally find visually engaging from a customer’s point of view. Of course, using this method of considering the audience can easily lead one to create bias so I needed opinions of other people from different walks of life. I would ask my peers who do not have artistic background to give me feedback on the ideas and drawings I had conceptualised in order to come to balanced and fair conclusions. It also gave me insight on how audiences with less interest in artistic products would react and respond to my designs.
I would also use the regular meetings I had with my client in order to ask her relevant questions and specifically the audience. I enquired about what kind of audiences they would like to reach out to and describe what the usual customer/visitor would look/be like in their opinion. Using this method, I was able to write helpful notes down and create a primitive version of a persona profile. It would just be a simple mind map with ‘audience’ in the middle and the branches would be attributes these audiences would be assumed to have based on who came through the door.
Ideas Generation and Development
For generating ideas and developing them for this project, I heavily consulted the client and always asked them what they would like and what manner of designs they would want. I would look online for some examples of displays and chalk board designs I personally liked and felt fit within the aesthetic of the pop up shop. I would then bring or email the designs to my client so we could have engaging discussions about the ideas put forward. I found that I was very lucky with my client as she was very responsive for the majority of the project and also had a genuine interest in art and creativity so it was easy to talk to her and for her to provide meaningful feedback.
Some ideas would naturally make it through and some ideas were rejected as is the nature of development. I would then come away from the meetings and discussions with a clearer idea to focus on which left little room for distractions and tangents. The ideas from the websites which made it through the meetings would then be drawn in one of my sketchbooks with elements from other approved designs incorporated appropriately within them to create something unique to the shop.
Sometimes, I would be struck with moments of inspiration and clarity and have an original idea at random moments of the day either when I was at the shop working on the window/chalk board or when I was away from the shop and outside observing graphic design in the world. Other times I would browse the internet’s image hosting websites and conduct a tried and tested method of idea generation where I would perform a brain dump of as many ideas as I could onto paper in order to clean out the first initial ideas from my head and then used convergent thinking to really think about the designs that had not been thought of yet and I found those to be very unique and conform to my artistic style.
Evaluation methods.
I like to use a variety of different evaluation methods when working on design projects and luckily I had a client who was able to provide thoughtful and relevant feedback. One method I often use is the Visual Thinking Skills method or shortened to VTS. It is a method where the designer critically observes their work and asks themselves these questions: What am I looking at? What do I see that makes me think that? And what more can I find? I find this method very helpful and self-reflective because I can detach myself from my design easily and analyse things objectively in order to form a balanced opinion of the piece which enables me to improve the work further by modifying elements that do not work or are not appropriate for the client.
I would also involve the opinions and feedback of classmates with design experience as well as those within my friendship group who have no background in design again in order to acquire a balanced opinion and adjust my designs according to their opinions. I would ask them the same questions to allow the feedback to be fair and unbiased using the three questions asked when conducting VTS.
The VTS technique has a more primitive procedure which is the PMI method or Plus Minus Interesting, what are the positive, negative and interesting aspects of the design. I like to use this method in combination with VTS to really refine a design and I wanted to use it for this project especially because I did not need to design for strictly myself but for a client this time so I needed to ensure that my design was as airtight as possible whilst meeting the needs of the brief provided by the client.
A simpler method I sometimes included was simply asking the client her thoughts and opinions about the designs I would put forward and even in the middle of designing I was able to ask for thoughts and opinions of the work as I worked inside the shop during business hours. This was an appropriate method to use because the client comes first and it is their vision that I am tasked to make a reality so I make every effort to see that I can do just that for them.
Why designs are appropriate
During my time at Tonbridge Creates I produced for them two main designs, the chalk board to advertise and draw the public in and the large display window.
For the chalk board, I conducted research which led me to many designs which involved a lot of flourish decorations, banners with a vintage aesthetic and theme and so I based my final design for the Tonbridge Creates chalkboard on those elements. I thought the design was appropriate because it communicated a vintage hand-made feel which fit well with the atmosphere of the Tonbridge Creates pop up shop. This was because all the products within the shop were also hand-made and created ‘the old fashioned way’ and the chalkboard itself was a traditional method of attracting and advertising businesses in the past. I felt that the design I provided would then be suitable to not only the older generation because of the reference but also to the younger generation due to the design that hopefully piqued their interest.
The next objective to complete was the display window for the students at West Kent College to display their work. This one was a little more difficult to nail down a design for because the design had to be appropriate but I also had to think of the practical issues that would be involved in creating it. Because it had to be designed on to the window I would need special pens that allowed me to accomplish this. I needed a design which allowed for use of the pens as well as something that was not time consuming.
In the end the client and I decided that a canvas frame similar to those seen in art galleries was the most appropriate design because it allowed for an elaborate design as well as enough space for the student’s work to be displayed without being obstructed by any designs, enabling the public to view not only the work but also the shop inside. I liked the canvas frame idea because it communicated the idea of art and looking at paintings in a real gallery only this one would have its ‘painting’ change from time to time making the shop feel not only like a gallery but also alive which art should aim to be. I would have liked to try another method of applying this idea to the window however as I was not fond of using the window surface pens. They were fine to use but not my preferred choice as I found them to be inconsistent in terms of producing ink and colouring the entire frame was out of the question with the amount of time I had to work on it combined with the limited amount of ink. I saw the pens as a limitation to what the work could have been like. I also found it difficult to replicate the Tonbridge Creates logo because it involved a perfect circle which is hard to replicate normally but made even harder with the pens, the surface as well as the angle. In hindsight, I think it would have been better to stick materials like coloured paper onto the window as it would be faster but it could lead to the design looking tacky which I wanted to avoid. Nevertheless, my client was very pleased with the result.
Client relationship and development of client management skills
I considered myself very lucky with my client as it was someone who was genuinely into art and creativity which allowed us to be compatible in terms of vision and ideas. Communication between us was also very good. Whenever I had a question or wanted to send ideas off for feedback she would usually respond to me within two days and this was useful because it saved time and prevented the project stagnating.
At the start of the project, I was admittedly hesitant to interact on the level expect with my client because I consider myself a shy person who likes to do things by myself but luckily my client was very welcoming and put me at ease which improved communication between us and ultimately made the project a success.
I suggested at the beginning of our partnership that we arrange days where we could meet regularly and conduct meetings in order to make sure everything was on track and also to act as feedback and suggestion sessions we were both very flexible so it worked out very well for us. I like to be prepared for anything so planning ahead with these meetings ensured that we were both prepared and no time would be wasted and our productivity rate would be good as well.
Overall, the client was very helpful and cooperative during the project and even paid for the materials I needed such as the chalk for the chalk board and the window pens for the display window. Although towards the end of the window design the work dried up and there was nothing left for me to do even though I sent a few emails asking about the lack of tasks set but I understood that she must be a busy woman with other things to worry about than a design volunteer so it did not bother me too much and just waited patiently for a reply.